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ORDER PROCESSING:

Please allow 7 business days to process your order. Expect an email within 2 business days to let you know your order is on the way!

CUSTOM ORDERS:

Please allow 14 days to process your order. Expect an email within 2 business days after order is complete to let you know your order is on the way!

FLAT RATE SHIPPING 

Orders are generally shipped within [timeframe] using [your shipping provider i.e. Canada Post's delivery standard is 2 - 7 days]. Flat rate shipping fee of [fee] applies to orders shipping to [locations outside local region]. Optional: We do not ship outside of the United States at this time.

​​DOMESTIC SHIPPING RATES AND ESTIMATES:  

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

FREE SHIPPING

All orders over $100 ship free.

INTERNATIONAL SHIPPING

We do not ship outside of United States at this time but hope to soon!

We accept returns up to X days after delivery, if the item is unused and in its original condition, and we will refund the full order minus the shipping costs for the return. 

We do not accept returns on custom order unless item has been damaged during delivery

In the event that your order arrives damaged in any way, please email us as soon as possible at KultureKraftsmen@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

For further inquiries, please don't hesitate to contact us at KultureKraftsmen@gmail.com.